— Policy
RETURNS &\nREFUNDS
14
Day Return Window
100%
Refund Guarantee
3–5
Days to Process
Return Eligibility
Items can be returned within 14 days of delivery. Products must be unworn, unwashed, and in original packaging with all tags attached. Items marked as 'Final Sale' are not eligible for return.
How to Return
1. Email returns@gohaxd.com with your order number and reason for return. 2. We'll send you a return authorization and instructions within 24 hours. 3. Package items securely and ship to our returns address. 4. Once received and inspected, refunds are processed within 3–5 business days.
Refund Method
Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
We do not process direct exchanges. Return your item for a full refund and place a new order for the desired item. This ensures fastest processing time.